Privacy policy

Effective Date: July 11, 2026

At HoloNest, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following information:

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment information (processed securely by our payment providers; we do not store full payment card details)
• IP address and device information
• Order history
• Information collected through cookies and similar technologies

2. How We Use Your Information

We use your personal information to:

• Process and deliver your orders
• Provide customer support
• Send order confirmations and shipping updates
• Improve our website and services
• Detect and prevent fraud
• Comply with legal obligations
• Send marketing emails only if you have chosen to receive them

3. Sharing Your Information

We only share your information with trusted third parties when necessary to operate our business, including:

• Payment processors
• Shipping and delivery companies
• Website hosting providers
• Analytics providers
• Government authorities where required by law

We do not sell your personal information.

4. Cookies

Our website uses cookies and similar technologies to:

• Remember your preferences
• Improve website functionality
• Analyze website traffic
• Help prevent fraud

You can manage or disable cookies through your browser settings, although some website features may not function properly.

5. Data Security

We use appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

6. Data Retention

We keep your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location and applicable law, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your personal information
• Restrict or object to certain processing
• Request a copy of your data where applicable
• Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the details below.

8. Third-Party Services

Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices of those third parties.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

HoloNest
3 Old Market Place
Harleston
Norfolk IP20 9BE
United Kingdom

Email: sirimasnumnwl464@gmail.com

Phone: +44 1472 348539